Privacy Policy

4easycall – VoIP Telephone Service Privacy Policy

EFFECTIVE: MARCH 10, 2023
This privacy policy explains what information is collected and how it is used and protected by 4easycall, LLC., its websites, mobile applications, and other products and services (the “Services”). It also explains the choices you have regarding the manner in which this information is collected and used. By registering or using the Services, you agree to be bound by the terms and conditions of this privacy policy. In this policy, “4easycall” refers to 4easycall, LLC. and its subsidiaries and other affiliates.

WHAT INFORMATION WE COLLECT
When you use our Services, we may collect and store information from you directly.

We may collect information from you when you register directly with us to use our mobile applications or any other part of our Services. That information may include, among other things, your full name, email addresses, login information, device identifiers, and other information you provide.

HOW WE COLLECT INFORMATION
We collect information in various ways, including the following:

When you use one of our applications, we collect and store certain information that you provide directly. We also collect information about your use of the Services.

COOKIES AND SIMILAR COLLECTION METHODS
We also collect technical information about your usage of the Services, and we use various technologies to collect information about cookies, IP addresses, device type and device identifiers, application state and the date and time of activity with our applications, and other similar information. We may associate this information with your user ID number for our internal use.

HOW WE USE THE INFORMATION WE COLLECT
We use your information primarily as necessary to provide you with the Service, including in one or more of the following ways: to create your accounts and allow the use of our applications, to provide technical support and respond to user inquiries, to prevent fraud or potentially illegal activities, and to enforce our other agreements with you, to notify users of application updates, and to inform users about new products or promotional offers.

SHARING YOUR INFORMATION
We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure.

Your information may be disclosed or reported:

(i) if we have a good faith belief that we are required to disclose the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy any applicable laws, (iii) if we believe that the Services are being used to commit a crime, including, but not limited to, to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction, (iv) if we have a good faith belief that there is an emergency that poses a threat to the health or safety of a person or the general public, and (v) in order to protect the rights or property of 4easycall, including to enforce our Terms of Service. We may also provide your information to third-party companies to perform services on our behalf, including payment processing, data analysis, message delivery, hosting services, customer service, and marketing. If we sell all or a portion of our business, we may transfer all of your information, including personal information, to the successor organization.

SECURITY OF YOUR INFORMATION
We implement security measures that we believe are reasonable to protect your information. It is important that you protect and maintain the security of your account and that you notify us immediately of any unauthorized use of your account.

HOW TO ACCESS AND UPDATE YOUR INFORMATION
You can access and edit your information provided to us through individual settings in the Services. If you want to delete your accounts and information on our Services, please contact us directly.

CHANGES TO OUR PRIVACY POLICY
We may update this privacy policy from time to time. If we make material changes to our privacy policy, we will notify you and other users by posting the changes through the Services or by using the contact information we have on file with you and will indicate when such changes will become effective. By continuing to use our Services, you are agreeing to be bound by any changes or revisions made to this privacy policy.

GRAVATAR
GoVoip uses a feature from Gravatar that collects and tracks personal information in order to provide seamless integration for your personalized avatar in our system.

PERSONAL DATA
The processing of personal data in SDK A/S is in accordance with the following principles:
We only process personal data lawfully, fairly, and transparently in relation to the data subject, such as name, email, address, phone number. We only collect personal data for specified, explicit, and legitimate purposes.

INDIRECT END-USER PHONE CONTACT INFORMATION (Personal Identifiable Information)
4easycall acts as a data processor regarding indirect end-user personal identifiable information, and our Clients act as the data controller of such data. In the course of 4easycall’s processing and protection of such data, all use will be in conformity with the data controller’s instructions.

Specifically, only when enabled via system permission on GoVoip Android and GoVoip iOS, 4easycall displays personal contacts within the respective application. When the user sends an SMS message to one of his/her phone contacts, or when the user initiates a call to one of his/her phone contacts, the phone number is sent securely through 4easycall’s API. 4easycall does not store this number with any other PII, and it cannot be directly or indirectly attributed to any person or persons; 4easycall stores only the phone number and pertinent metadata so as to be compliant with all applicable

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(469) 998-6668

Contact Us

info@4easycall.net