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What is IP telephony?

IP telephony is a communication service that uses the Internet to make voice calls instead of traditional telephone lines. It allows you to make and receive calls through Internet-connected devices, such as IP phones, computers and mobile applications. In the case of 4easycall, our phone numbers can be used with WhatsApp Business, allowing you to take advantage of all the features of this leading business messaging platform.

What are the benefits of IP telephony?

IP telephony offers numerous benefits, such as lower national and international calling costs, flexibility to work from anywhere with an Internet connection, integration with other business applications and advanced features such as call waiting, call forwarding, conferencing, etc. In addition, at 4easycall, we offer the ability to send and receive unlimited two-way SMS/MMS, allowing you to expand your communication options with your customers or contacts.

Do I need special equipment to use IP telephony?

Yes, to use IP telephony you will need compatible devices, such as IP phones or softphones (applications to make calls from your computer or cell phone). You can also use adapters to convert your traditional analog phones into IP phones.

Is it possible to keep my current phone number?

Yes, in most cases you can keep your current phone number when migrating to IP telephony. This is known as number portability and is subject to regulations and service availability in your area.

What Internet requirements do I need to use IP telephony?

The quality of your Internet connection is crucial for a good IP telephony experience. A broadband connection with sufficient bandwidth to support voice traffic is recommended. A stable connection with low latency ensures better call quality.

Do you offer customized business plans?

Yes, at 4easycall we offer customized business plans to suit your company's needs. You can contact us to discuss your specific requirements and get a customized solution. Our plans include unlimited minutes for domestic and international calls, as well as the ability to send and receive unlimited two-way SMS/MMS.

How is the IP telephony service billed?

IP telephony service is generally billed on a monthly basis, depending on the plan selected and the number of lines or extensions required. Specific billing details can be discussed during the contracting process.

Do you offer technical support for configuration and troubleshooting?

Yes, at 4easycall we offer technical support to help you with the initial setup, resolve any technical issues and answer your questions. You can contact our support team through the designated channels.